Clarity Engineering / Phase 01

Discoverthe Job

What are we actually solving?
Discuss your project

The purpose

Understand the people, the pressure and the problem before deciding what to make.

A feature request is a starting point for a conversation. We look for the business need behind it.

In practice

What we work through.

  1. 01

    Listen to the people involved

    Speak with the people who use the system and the people responsible for its outcome.

  2. 02

    Look at the work as it happens

    Review the existing experience, tools and constraints. Identify where progress gets difficult.

  3. 03

    Name the problem

    Write a shared problem statement and agree what a useful change would look like.

What you leave with

Something the teamcan use.

Typical outputs are agreed around your scope.

  • A shared problem statement
  • Stakeholder and user observations
  • Constraints and open questions

Your next chapter starts here

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